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Terms & Conditions

 
Lodge Booking Conditions
These terms and conditions are applicable to all guests booking directly with Spires Barn Lodge.

Rates
Accommodation rates are quoted in New Zealand Dollars (NZD) and are inclusive of 15% GST.

Bookings, Cancellations, Amendments and Charges
To confirm your reservation we require a credit card for guarantee purposes. All bookings require full prepayment one month prior to arrival. Such payment may be forfeited in the event of cancellation, amendment or failure to check in on the specified date, in accordance with the terms shown below.

Spires Barn Lodge may, at its option, cancel any booking not paid in full prior to arrival. Arrival and departure details must be supplied no later than seven days prior to arrival (or supplied at time of booking inside seven days of travel).

Refunds can take up to 14 working days to be processed. Other alterations to booking details may result in a rate change. All outstanding charges are to be paid prior to arrival.
Spires Barn Lodge welcomes children.

Payment Policy
A credit card is required to confirm a reservation. Full prepayment is required one month prior to arrival. We accept Visa and Mastercard. Full prepayment is required one month prior to arrival.

Cancellation Policy
Bookings may be cancelled up to 30 days before check-in for a full refund. Cancellations made between 14 and 30 days before check-in will receive a 50% refund. For cancellations within 14 days of check-in, or in the event of non-arrival, unused services, or unused nights due to flight and/or weather disruptions, no refund will be provided. We recommend you protect your plans with travel insurance. Rates are subject to change without notice.
 
Lodge Guidelines
Check-in time is from 4pm. Check-out time is 11am. Where possible, flexibility with early check-in and late check-out will be provided, however, these are unable to be guaranteed. The facilities of the lodge are available for enjoyment whilst at the property.

The lodge has a no-smoking policy in all suites, cottages and shared common areas. To smoke, please step outside onto your suite or cottage terrace or speak with a member of staff to be guided accordingly.

Pets may not be brought onto the premises with the exception of guide dogs. Guests shall comply with all rules, regulations and instructions at Spires Barn Lodge, including but not limited to security procedures, health and safety procedures and registration requirements.

Spires Barn Lodge shall be entitled to refuse a guest entry or accommodation or to require a guest to leave the premises if unreasonable behaviour is displayed, be it threatening or abusive, causing disturbance to other guests or otherwise unacceptable.

Spires Barn Lodge will not accept liability for loss or damage to those items.

Limitation of Liability
Spires Barn Lodge shall not be liable for any loss of or damage to a guest’s property which is: Caused or contributed to by the negligence of the guest or a reason of the type listed in the preceding paragraph; or not promptly reported to Spires Barn Lodge.

On discovery, Spires Barn Lodge shall not be liable for loss of or damage to a guest’s property except when proved to be caused through the negligence or willful misconduct of Spires Barn Lodge.

Spires Barn Lodge does not accept any liability for loss or damage to a guest’s vehicle unless caused by Spires Barn Lodge negligence or willful misconduct.

Guests shall be liable for any loss, damage or personal injury they may cause at Spires Barn Lodge.

Spires Barn Lodge may engage appropriate transfer operators and other providers to coordinate and provide certain services. The transfer operators and other providers are solely responsible for and liable for providing their respective services. Guests are also subject to specific terms and conditions imposed by other providers.

Property Disclaimer
Spires Barn Lodge is set in a natural environment containing horses and cows that may be dangerous if at close contact. While every effort is made by the staff and management of Spires Barn Lodge to ensure the safety of its guests, guests acknowledge as a condition of making their bookings that neither Spires Barn Lodge nor any of its staff shall be liable for the death or injury of any of its guests or for any direct, indirect or consequential loss or damage whatsoever (save where caused by the negligence or wilful misconduct of Spires Barn Lodge) suffered by any of its guests arising out of or in connection with use of the facilities and activities offered by Spires Barn Lodge, in particular (but not limited to) these involving wildlife, and the guest, by making a booking, releases Spires Barn Lodge and its staff from all or any such liability.

Lost Property
Where items belonging to guests have been found by a member of Spires Barn Lodge personnel, and where the owner can be clearly identified, guests will be contacted and any confirmed item returned to them by registered mail. In the event the owner of any found item cannot be identified, it will logged and held in security for a period of three months. If after this period the owner of the lost article has not contacted the property or has otherwise been identified, the article will be disposed of. In the event the lost article may be of tangible benefit, the lost article will be given to a local charity organisation after the three-month period has lapsed.

Force Majeure
Spires Barn Lodge shall not be liable for failure or delay in delivering obligations under the booking contract if the cause of the failure or delay is due to reasons beyond its control. These include, but are not limited to: war or threat of war, civil or political action or disturbance, riot, natural disaster, fire, epidemic, bad weather, terrorist activity (threatened or actual), military activity, governmental or regulatory action, industrial dispute, failure of power or machinery, failure of or interruption in externally provided services and utilities. All bookings are subject to availability, and Spires Barn Lodge shall be entitled to refuse any booking on reasonable grounds.

Website Terms of Use

Terms
By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use License
Permission is granted to temporarily download one copy of the materials (information or software) on the Spires Barn Lodge website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: Modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on the Spires Barn Lodge website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or ‘mirror’ the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Spires Barn Lodge at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer
The materials on the Spires Barn Lodge website are provided ‘as is’. Spires Barn Lodge makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Spires Barn Lodge does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations
In no event shall Spires Barn Lodge or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on this website, even if Spires Barn Lodge or a Spires Barn Lodge authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata
The materials appearing on the Spires Barn Lodge website could include technical, typographical, or photographic errors. Spires Barn Lodge does not warrant that any of the materials on its website are accurate, complete, or current. Spires Barn Lodge may make changes to the materials contained on its website at any time without notice. Spires Barn Lodge does not, however, make any commitment to update the materials.

Links
Spires Barn Lodge has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Spires Barn Lodge of the site. Use of any such linked website is at the user’s own risk.

Internet Protocol (IP) Address
Every time you browse the internet an IP address is automatically assigned to your computer. When users request a page from the Spires Barn Lodge site, Spires Barn Lodge servers log the user’s current IP address. IP addresses are used to diagnose problems.

Cookies
The Spires Barn Lodge website puts to use ‘cookie’ technology. These cookies are designed to facilitate your visit on the Spires Barn Lodge website.

Personal Data and Privacy
Data protection is very important to Spires Barn Lodge and the Personal Information (any information relating to you) of our customers is treated as absolutely, positively confidential. When we need to collect information from you, we generally ask you to voluntarily supply us with the required data. This data will not be made accessible to third parties except if required by law, by court or by a regulatory authority.

Furthermore, your Personal Information will only be processed for the purposes indicated at the time of collected as indicated in the Privacy Policy https://www.spiresbarnlodge/privacy-policy/or as evident under the circumstances. Please do note that your acceptance of our Privacy Policy is a condition of these Legal Terms and Conditions.

Site Terms of Use Modifications
Spires Barn Lodge may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law and Jurisdiction
By accessing and using any services of the Spires Barn Lodge website, the user and Spires Barn Lodge agree that all matters relating to and/or any disputes arising out of the user’s access to, or use of the Spires Barn Lodge website shall be governed by and interpreted and construed and enforced exclusively in accordance with the laws of New Zealand.

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